
FUELING YOUR IoT ENGINE
Industry Leading WiFi, Network Cabling, and IP Surveillance

SUPPORT
Help Desk Technical Support
AirWorx Wireless provides a single point of contact to all accounts, recording all incidents and service requests in our dedicated ticketing service. The service desk team will manage each incident or service request from initial recording to closure and will escalate as necessary.
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Technical support
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Remote diagnosis and resolution via secure remote dial-in facilities
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Logging and processing of service requests including installation
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(hardware and software), moves, additions and configuration changes
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Arrangement of on-site visits
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Warranty management, hardware support and equipment returns
Hardware Advanced Replacement
Advanced replacement provides you with guaranteed next business day replacement of your hardware should it fail and is included as part of various ServiceWorx packages. For outage critical customers, this feature is insurance against costly network down time.